Delivery & Collection
We deliver all our orders ourselves, on our own vehicles, from our yard at Balderton Saw Mills, Chester CH4 9LF. You can also collect from the yard free of charge.
Where we deliver
We deliver within about 20 miles of the yard. That includes:
- Chester and nearby: Chester city centre, Hoole, Upton, Blacon, Saltney, Christleton, Tattenhall, Kelsall
- Deeside and Flintshire: Broughton, Hawarden, Queensferry, Shotton, Connah's Quay, Buckley, Mold, Flint, Holywell
- Wrexham area: Wrexham, Rossett, Gresford, Llay, Holt, Ruabon
- Ellesmere Port and South Wirral: Ellesmere Port, Little Sutton, Neston
- Cheshire: Helsby, Frodsham, Tarporley, Malpas
Not sure if you're covered? Enter your postcode at checkout and the delivery charge will appear. If it doesn't, see "Outside our area" below.
Delivery charges
One delivery charge per order, based on how far you are from the yard. There's no minimum order.
| Distance from CH4 9LF | Delivery charge |
|---|---|
| Up to 5 miles | £8.00 |
| 5 to 10 miles | £12.00 |
| 10 to 20 miles | £24.00 |
Large orders: each delivery can carry up to 1 tonne. If your order weighs more than that, it will need two deliveries and we'll contact you about the extra charge before we deliver.
How long it takes
- Most orders: delivered within 3 to 5 working days.
- Gates and made-to-order items: made by our team, so allow around 3 working days before they're ready.
- After you order, we'll call you to agree a delivery day that suits you. That's why we ask for a phone number at checkout.
We deliver Monday to Friday. Someone doesn't need to be in, as long as there's a safe, accessible place to leave the materials. Please tell us about any access issues, such as a narrow lane, steps, no parking or a height restriction, in the order notes.
Collecting from the yard
Choose "Collection" at checkout and there's nothing to pay for delivery.
- Where: Timber Supply Centre, Balderton Saw Mills, Church Road (just off Lache Lane), Chester CH4 9LF
- Opening hours: Monday to Friday, 8am–4pm. Closed at weekends.
- When it's ready: in-stock items can be collected straight away. Gates and made-to-order items usually take around 3 working days, and we'll let you know when they're ready.
- Bring a vehicle big enough for your order. A 6ft panel is 1.83m square, and concrete posts and gravel boards are heavy. We're happy to help load.
Outside our area?
If your postcode doesn't bring up a delivery option, you're probably outside our usual area. Call us on 01244 726 518 or email info@timbersupplycentre.co.uk and we'll see what we can do. You're always welcome to collect.
Checking your delivery
Timber is a natural material and can move with the weather. Please check your delivery when it arrives. If anything is damaged or missing, tell the driver or contact us within 48 hours and we'll sort it out. See our Refund policy.
Need a hand fitting it?
Our partner, The Fencing Bloke, installs fencing and gates across the area. Ask for a free installation quote.
Contact us
- Phone: 01244 726 518
- Email: info@timbersupplycentre.co.uk
- Yard: Balderton Saw Mills, Church Road, Chester CH4 9LF